Administrator Role

The system administrator has the highest level of access in Mentor LMS, with comprehensive control over all aspects of the platform.

Administrator Dashboard

After logging in as an administrator, you'll have access to a powerful dashboard that provides quick access to key metrics and platform management features.

Administrator Capabilities

User Management

• Manage All Users: Create, view, edit, and deactivate user accounts
• Role Assignment: Assign or change user roles (admin, instructor, student)
• Instructor Applications: Review and approve applications from users wanting to become instructors
• User Verification: Verify user identities and credentials when required

Content Management

• Course Oversight: View, approve, edit, or remove any course on the platform
• Category Management: Create and organize course categories and subcategories
• Featured Content: Select courses to highlight on the homepage
• Quality Control: Ensure all content meets platform standards

Financial Administration

• Payment Gateway Setup: Configure payment processing services
• Transaction Monitoring: View and manage all financial transactions
• Revenue Reports: Access detailed reports on platform earnings
• Instructor Payouts: Set commission rates and manage instructor payments
• Refund Processing: Handle student refund requests when necessary

System Configuration

• Site Settings: Configure general platform settings

  • System Information (Site name, description, etc.)
  • Homepage selection and customization
  • Contact information and social media links

• Technical Settings:

  • Storage configuration (local or AWS S3)
  • SMTP email settings
  • Google Authentication setup
  • System maintenance and updates

Platform Customization

• Appearance Settings: Customize the look and feel of the platform

  • Upload logo and favicon
  • Customize color schemes
  • Manage homepage sections and content

• Page Management: Edit and organize site pages

  • Create and modify static pages
  • Configure footer links and content
  • Manage legal documents (Terms of Service, Privacy Policy)

Analytics & Reporting

• User Analytics: Track user registration and engagement
• Course Analytics: Monitor course enrollment and completion rates
• Revenue Analytics: Analyze financial performance and trends
• System Reports: Generate custom reports for decision-making

Administrator Best Practices

1. Regular System Checks: Periodically review system settings and performance
2. Security Monitoring: Keep track of unusual activities and maintain security
3. Content Quality: Regularly assess course quality and instructor performance
4. Backup Management: Ensure regular backups of system data
5. User Support: Respond promptly to user inquiries and technical issues
6. Stay Updated: Keep the platform updated with the latest features and security patches

As an administrator, you are the backbone of the Mentor LMS platform. Your role ensures that all users—both instructors and students—have a smooth, secure, and productive experience while using the system.