Application Restore
Restore your Mentor LMS application from a backup using the built-in restore system from the admin dashboard.
Accessing the Restore System
- Log in to your Mentor LMS admin dashboard
- Click "Maintenance" in the left sidebar
- Find the "Recent Backups" section
Understanding Backup Information
Each backup shows:
- Name: Unique identifier (e.g., backup_2025_09_03_00_13_02)
- Timestamp: Date and time of backup creation
- Status: Green "completed" tag
- Notes: "Full application backup created successfully"
- Sizes: Source size (e.g., 82.25 MB) and Database size (e.g., 1.77 MB)
Available Actions
- Restore: Blue text with refresh icon - restores from this backup
- Delete: Red text with trash icon - permanently removes backup
When to Use Restore
Common Scenarios:
- After failed updates
- Data corruption or accidental deletions
- Configuration issues
- Security incidents
- System instability
Before Restoring:
- Understand what will be lost in current state
- Consider backup age and recent changes
- Plan for user notification and downtime
How to Restore from Backup
Step 1: Select Backup
- Go to "Recent Backups" section
- Review available backups and timestamps
- Choose appropriate backup (verify "completed" status)
Step 2: Initiate Restore
- Click "Restore" button (blue text with refresh icon)
- Review confirmation dialog carefully
- Click "Confirm Restore" to proceed
Step 3: Monitor Process
- Do not close browser during restore
- Monitor progress indicator
- Wait for completion confirmation
What Happens During Restore
Automatic Processes:
- File Restoration: Application files restored from backup
- Database Restoration: Complete database replacement
- Asset Restoration: Uploaded files and media recovered
- System Updates: Permissions set, cache cleared
Data Impact:
- Restored: All application files, database, configurations, user data, course content
- Lost: Any changes made after backup date, new users, new content
Post-Restore Steps
Immediate Actions
Verify System Status
- Check application loads properly
- Verify admin dashboard access
- Test basic functionality
Clear Caches
- Clear browser cache and cookies
- Refresh application pages
Check Configurations
- Review system settings
- Verify payment gateways and SMTP
Troubleshooting
Restore Fails to Start:
- Verify backup file exists and is accessible
- Check file and directory permissions
- Ensure sufficient disk space
Restore Process Interrupted:
- Don't panic - system maintains multiple backup points
- Check for error messages
- Try different backup if available
Post-Restore Issues:
- Check and fix file permissions
- Verify database connectivity
- Review and update configurations
Recovery Options
If Restore Fails:
- Check error messages for specific details
- Verify sufficient disk space and memory
- Check file and directory permissions
- Try alternative backup if available
The Application Restore system provides a reliable way to recover your Mentor LMS installation from any issues, ensuring business continuity and data protection.